Common Question.
We believe transparency begins before the first invoice. Here are honest answers to the questions most clients ask us first.
Common Questions
We believe transparency begins before the first invoice. Here are honest answers to the questions most clients ask us first.
After you submit your inquiry, one of our team members will review your matter and contact you within 1 business day to schedule a short introductory call. This initial consultation is confidential and is designed to help us understand your situation and identify which of our counsel is best suited for your matter. There is no obligation at this stage.
We believe in transparent, flexible pricing. Our fees depend on the nature and complexity of the matter. For transactional work, we typically offer a fixed-fee or capped retainer arrangement. For litigation and ongoing advisory, we use a retainer structure with monthly billing. We discuss fees openly at the outset so there are no surprises. We are also willing to discuss arrangements tailored to your financial situation.
Yes. While our office is based in Jakarta, we regularly handle matters across Indonesia — including in Surabaya, Bali, Kalimantan, and Sumatra. For regional matters, we coordinate with trusted local partners where required, and we handle all coordination centrally so you always have a single point of contact.
Absolutely. We regularly advise foreign individuals, multinational corporations, and international investors on entering and operating in the Indonesian market. Our team is fully bilingual in Bahasa Indonesia and English, and we are experienced in bridging Indonesian regulatory requirements with international business expectations and standards.
Complex matters — those that span multiple legal disciplines or require specialist input from notaries, IP consultants, or environmental experts — are where Harra truly differentiates itself. We operate as a single integrated team, coordinating all specialists under one engagement and one billing relationship. You get the depth of multiple experts with the simplicity of a single point of contact.
We understand that legal matters do not always follow business hours. For urgent situations — injunctions, emergency corporate actions, or time-sensitive regulatory filings — please mark your inquiry as urgent and we will make every effort to respond within hours rather than days. Our team is structured to move with speed when speed is required.